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The Silk Source
                    SUPERSILK.COM
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Shipping and Refund Policy

SHIPPING, HANDLING AND INSURANCE



Shipping, handling and Insurance charges to continental USA

ORDER AMOUNT SHIPPING CHARGES
$ 1.00 - $ 100.00 $ 10.95
$ 100.01 - $ 200.00 $ 13.95
$ 200.01 - $ 400.00 $ 16.95
$ 400.01 + based on package weight

UPS AIR 2 ND DAY
UPS AIR NEXT DAY / OVERNITE

UPS Air shipment charges based on package weight not on order amount.
 If you select the shipping service other than UPS Ground we will add the actual shipping charges based on the weight of the shipment.



Shipments to Alaska, Hawaii, Puerto Rico, Virgins Island, APO, P O Boxes will be shipped by US Postal 2-3 day Priority Mail and Shipments to Canada by Priority Mail International 6-10 days.
Shipping charges will be based on package weight.

We ship all the sample by  US Postal Service.



We usually ship in 2 -3 business days.  
During busy season it may take up to seven business days to ship. 
If the item is on back order we will inform you when to expect it and we will ship it when it arrives.


Refund Policy


We want you to be satisfied with your purchase. If you are not happy with your purchase, we will gladly exchange the product or refund your money (less shipping and handling costs). Please email us to receive a RMA (Return Merchandise Authorization) number within ten days of the receipt of the goods. Return shipment must be prepaid, we cannot accept COD shipments. No claims allowed after fabric has been altered or cut.

Samples set are yours to keep and are not refundable.

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